Privacy Policy

Welcome to Velocity Repricer. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Shopify application and related services. Please read this privacy policy carefully. By using Velocity Repricer, you consent to the data practices described in this policy.

1. Information We Collect

Personal Information

We may collect personally identifiable information that you voluntarily provide to us when you register for the application, including:

• Email address
• First name and last name
• Business/Store name
• Shopify store URL
• Contact information

Store Data

To provide our pricing automation services, we access and process the following data from your Shopify store:

• Product information (titles, SKUs, prices, variants)
• Order and sales data (for velocity-based pricing rules)
• Inventory information

Usage Information

We automatically collect certain information when you access or use our application, including:

• IP address
• Browser type and version
• Device information
• Pages visited and features used
• Time and date of access
• Referring website addresses

2. How We Use Your Information

We use the information we collect for the following purposes:

• To provide, operate, and maintain Velocity Repricer services
• To execute pricing rules and automate price adjustments based on your configured settings
• To process transactions and manage your subscription
• To send administrative information, updates, and support messages
• To respond to your inquiries and provide customer support
• To monitor and analyze usage patterns to improve our services
• To detect, prevent, and address technical issues or fraudulent activity
• To comply with legal obligations

3. Cookies and Tracking Technologies

Cookies are files with a small amount of data that are commonly used as anonymous unique identifiers. We use cookies and similar tracking technologies to:

• Maintain your session and authentication state
• Remember your preferences and settings
• Analyze how you use our application
• Improve security and prevent fraud

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our application.

4. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: We may share data with third-party vendors who assist us in operating our application, conducting our business, or servicing you.
• Shopify: As a Shopify application, we interact with Shopify's platform to provide our services in accordance with Shopify's Partner Program Agreement.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
• Protection of Rights: We may disclose information to protect our rights, privacy, safety, or property, or that of our users or others.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. Price change history and logs are retained for a reasonable period to allow you to review past actions.

7. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

• Access: You can request access to the personal information we hold about you.
• Correction: You can request that we correct inaccurate or incomplete information.
• Deletion: You can request that we delete your personal information, subject to certain exceptions.
• Data Portability: You can request a copy of your data in a structured, machine-readable format.
• Opt-Out: You can opt out of receiving promotional communications from us.

To exercise any of these rights, please contact us using the information provided below.

8. Third-Party Services

Our application may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read the privacy policies of any third-party services you access.

We may use third-party analytics services (such as Google Analytics) to help us understand how users interact with our application. You can opt out of Google Analytics by installing the Google Analytics opt-out browser add-on.

9. Children's Privacy

Velocity Repricer is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information promptly.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from the laws of your country. By using our application, you consent to the transfer of your information to these countries.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. For significant changes, we may also send you an email notification. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.